"The insights we gained from our work with Marilyn and Charles really helped us improve the quality of our work."

"The Army's After Action Review (AAR) is arguably one of the most successful organizational learning methods yet devised. Darling's and Parry's study can help corporate leaders at all levels grasp the essence of the AAR, so they can help it incubate in their own culture."

“We’ve used Emergent Learning since early in 2000 to help our multi-company project teams break through barriers starting right at the outset of a project. The teams know that they will come back together to check their progress as they go. I see Signet’s approach — linking a forward focus with reflecting back — as crucial to our ability to build effective partnerships at the same time that we improve our performance on projects.”

“My team switched from being a group that was looking in the rearview mirror to find out what went wrong to a group that is looking forward and planning for success in every engagement we have with our clients. We are continually improving the services that we provide to our customers and are constantly increasing our capacity as a team to create our desired end state. In short, we now know how to make a learning organization a reality.”

“As lead facilitator for management and executive planning and strategy meetings, Heidi proved to be exceptionally well organized and led many successful sessions regardless of subject matter content… She is professional, well organized and particularly insightful in terms of issues and management styles… I also enjoy the collaborative attitude she brings.”

– Chief Administrative Officer, Finance One

“Dave is an excellent listener and asks very probing questions that cause me to reflect and see a particular issue from a new perspective. His excellent credentials as a senior executive and practical business experience have been incredibly helpful to me.”

– Senior executive, U.S. government agency

“Marilyn and Charles tirelessly exemplify the tenacity and compassion required to coach our ever-growing community of Emergent Learning practitioners to a level of self-sufficiency and initiative that enables us to explore and analyze, with a keen eye and mind, that which emerges through practice”.

– KM Project Manager, Nortel Networks

"This process should be part of every team's toolbox. The power of Emergent Learning is in its ability to assist teams in real time performance improvement. It creates a process of inquiry and reflection that quickly becomes part of the organization's culture."